IF YOU ARE HAVING A MEDICAL EMERGENCY, CALL 9-1-1
Black River Medical Center has an Emergency Department that will treat those that need immediate medical attention. The scope of the emergency services are similar to larger emergency departments. We are fully capable of handling emergencies. If a patient comes to our Emergency Department and it is determined that their condition is beyond the scope of care of Black River Medical Center, we will stabilize them, then transfer to a higher-level-of-care facility. The Black River Medical Center’s Emergency Department is fully-staffed and open 24 hours every day. We serve men, women and children with emergency needs.
THE HIGHEST QUALITY CARE – QUICKLY
In an emergency, every minute counts in providing the best care. At the Black River Medical Center Emergency Department, this not only means quality medical care, it also means personalized attention to our patients’ emotional and spiritual needs.
Our emergency room staff sets high standards for caring for you, and we take pride in meeting and exceeding these standards. Our staff is well-prepared to meet the demands of the emergency room patients.
We hope you never need our services. But if you or a loved one ever experience a medical emergency, it’s good to know that Black River Medical Center’s emergency staff is here for you in every way.
PRIORITIZING PATIENT CARE
If you notice that other people are being seen before you, it’s because we need to treat the sickest patients first.
If you think you’ve been overlooked, please ask someone for help. We will update you as often as possible.
If you think your condition is worsening and you need to be seen right away, ask to be checked by a nurse.
Chris Pinderski, MD
Emergency Dept. Medical Director
Black River Medical Center Emergency Room
Poison Prevention Hotline
Three Important Steps
Upon arrival, the patient is seen by a triage nurse who prioritizes patient’s treatment based on the severity of their condition.
After the medical screening exam, a registration clerk takes information about the patient’s insurance coverage, and current physicians.
Every patient is assigned an emergency nurse. It is likely the patient will be seen by more than one physician and nurse.
Things to Note
You will be “triaged” (given an initial medical evaluation) right away. We always treat the sickest patients first, regardless of who arrived first.
What to Bring
Health Insurance Card
A List of Current Medications
Updated Medical History
Hours of Operation
Our entire emergency facility is open and fully staffed 24 hours a day, seven days a week.
About Your Wait Time
Triage and admission usually take 15-20 minutes. Treatment begins depending on the seriousness of your condition and how many other patients are in need of emergency care.
If you think you’ve been overlooked, feel free to ask for an explanation. If you think your condition is getting worse, ask to be checked by a nurse. We’ll update you as often as possible.
IS IT AN EMERGENCY?
First, contact your doctor and discuss the situation with him or her.
If you can’t reach your doctor, it’s better to be safe than sorry: Call 9-1-1 or go to the emergency room.
IS IT LIFE THREATENING?
Look for these indicators:
Large bruise or other obvious injury
Change in skin color
Change in skin condition (cold, clammy, etc.)
If you think you face a life-threatening situation, DO NOT HESITATE:
Call 9-1-1 or Go to the Emergency Room