OnlineBillPay

Benefits of our secure bill pay system

  • Easy Set-Up
    • Simply take the time to type in your billing information along with your account number, and we save the information for all future online bill payments.
  • Cost Effective
    • Using an online bill payment service eliminates the need to mail in your payment, saving you the cost of postage on every bill you pay online.
  • Time Saving
    • Paying a bill online takes just seconds; you won’t waste time writing out a check or sealing and stamping an envelope and driving to the post office.
  • Convenience
    • Log on to our website from any computer or wireless device anytime, day or night, to pay your bills.
  • Security & Privacy
    • Our secure servers use the latest in encryption which protects your payments from being hi-jacked. Your encrypted data is known only to your computer and ours.

  • Bill Reminders
    • Set up the online or mobile bill reminder service so you never miss a payment due date or incur late payment fees.

Frequently Asked Billing Questions

What's the best way for me to pay my hospital bill?

Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid upon receipt of the statement. For your convenience we accept a variety of payment methods:

Online Payments with Epay
Cash, Check, or Money Order
Visa
Mastercard
Discover
American Express
Care Credit
Payroll deduction is offered for employees of Black River Medical Center

Short term payment plans are available for balances. Any payment plan other than payment-in-full must be agreed to by the Business Office.

Black River Medical Center does offer discounts if you are without insurance. Financial Assistance is available for those who are unable to pay for all or part of their hospital bill. An application must be completed to determine eligibility. Please contact our Business Office at 573-727-9080

What is a deductible? A co-payment?

-A deductible is the initial amount of “covered” health costs that you pay before your insurance plan begins reimbursement. A deductible is usually a set dollar amount.

-A co-insurance is the portion of your health care expenses not covered by insurance. A co-insurance is usually a percentage figure, like 10% or 20%

-A co-pay is usually a set amount you owe per visit or per service. Co-pays are usually associated with ER visits, Physical Therapy or other outpatient services.

-Payment of deductibles, copays and coinsurance is due at the time of service.

-The hospital will file the claim for you. After insurance carrier has made payment, you will receive a bill asking for payment on the balance.

Who is responsible for paying my bill?

-The hospital will bill your insurance company directly (unless you specify otherwise), you are ultimately responsible for making certain that your bill is paid.

-Monthly statements are sent to keep you informed about the status of open accounts.

-If a balance remains after your insurance has issued a payment or a denial, payment is due immediately upon receipt of your statement.

What other bills will I receive?

In addition to your bill from the hospital, you may receive bills from other physicians who may have provided services to you. For instance, you may receive bills from consulting physicians, radiologists, or other specialists. Please contact their office directly if you have questions concerning their bills.

-Heartland Radiology, (RADIOLOGIST) 573-634-7155

-Visionary Radiology, (RADIOLOGIST) 573-634-7155

-Guardian Anesthesia, (ANESTHESIST) 573-686-5550

-Add SymMetrics, (ER PHYSICIANS) 800-701-3381

What if I have a question about my bill?

If you have a billing or balance question about your Black River Medical Center’s visit, please contact the Business Office department by phone at 573-727-9080. Office hours are 8:30am-5pm, Monday through Friday. At a patients request, a detailed bill may be provided.